ItemRoute
Cancellations & changes
Plans change. Here's how to move or cancel a booking.
Tell us as early as you can
Call, email or message us on WhatsApp as soon as you know. The earlier we hear, the easier it is to rearrange.
Rescheduling
We'll offer another date where we can. If the new date changes the job (for example a same-day request), we'll confirm any change to the price first.
Cancellation charges
Any cancellation charge for your job is set out in your confirmed quote before you book. No charge applies to a quote you haven't accepted.
Questions about this page? Email contact@itemroute.co.uk or call 07858 949895.